Terrible Experience at (Dis)Honest -1 Auto Care Ladson 0 Stars out of 5 Our recent experience at (Dis)Honest-1 Auto Care Ladson was nothing short of appalling. After having to return for a second time (the first return visit was due to the front-end alignment not being performed correct) to discuss our new concerns related to the front end work they completed just days prior, the manager (Chris) displayed a shocking level of rudeness and unprofessionalism. He was chauvinistic, disinterested and dismissive when my wife tried to discuss the issues with our vehicle. Since the issue involved the front end (steering), we were deeply concerned with the safety of the vehicle and if it was road worth. It was clear that the repair was not performed correctly. This second instance of negligence only exacerbated our frustration and reinforced our concerns about the competence of their service. Despite clearly explaining the urgency and potential danger, they brushed her off and refused to take her concerns seriously. It was deeply unsettling for her to feel so disregarded as a paying customer. To make matters worse, Chris made inappropriate remarks directed at my wife, which added insult to injury. Such behavior is completely unacceptable and reflects poorly on the professionalism of (Dis)Honest-1 Auto Care Ladson. Despite our dissatisfaction, when we asked for the issues to be rectified and for the car to be re-examined, we were met with resistance and refusal. They showed no willingness to address their mistakes or improve the situation. As a result, we immediately took our vehicle to Gerald’s on Main Street in Summerville. Nick and the staff at Gerald’s looked our vehicle over, identified the shoddy repair job and fixed the issue at no charge. In addition to the above, when they called to tell us what was wrong with the vehicle prior to performing the original repair, he proceeded to tell us that we also needed brakes, which was a lie. This was confirmed by Gerald’s. They also proceeded to quote us $750 for two front tires. The same two tires at Gerald’s are $430, out the door. This type of dishonesty has no place in our community and should not be tolerated. In conclusion, I would strongly advise against using (Dis)Honest-1 Ladson for any automotive needs. Their lack of professionalism, poor service quality, dishonesty and disrespectful treatment towards customers, especially women, are inexcusable. I regret choosing them and hope this review serves as a warning to others seeking reliable and respectful car repair services. If you want to be treated fairly and have an honest assessment of your vehicle, go to Gerald’s just a few minutes down the road.