I was recommended to Honest One by a colleague. My ABS brake system light had been on for a few weeks... I stopped by on Wednesday Oct. 4th. I waited 5 or 10 min while one of the technicians ran a diagnostic test. They told me what needed to be fixed, approximately how much time it would take, and a cost estimate for labor and parts. They were able to work me in a week later (10/10/18). When I came in for the repair - Sky checked me in, walked me through the estimate I had been given, and let me know she’d call when my car was ready. I was pleasantly surprised to hear from her an hour sooner than I expected. Chris - one of the owners - was there when I picked up my car. He took the time to explain what was done to fix the brake sensor then showed me the damaged part to ensure I fully understood the repair. I met Sherry - owner - the day I dropped in to schedule the repair. She’s a consummate professional. It’s obvious Sherry and Chris take quality and customer service seriously. The facility was clean (with a cozy lobby & mini fridge full of sodas), everyone I met on their team was professional & friendly, I walked away understanding the repair, and the estimate was spot on. When I got in my car to leave - I found a note and cookies from the technician. Nice touch! I highly recommend Honest One!