Ladson Auto Repair

It always a pleasure to come here to get my oil change. They always have some type of special going on. The staff is always nice, knowledgeable, and they have excellent customer service skills. They only make necessary recommendations and never try to pressure you into getting anything that you do not want. This is my go to place for my maintenance on my car.

Customer service with a smile and understanding,

Price was about a 4.0 out of 5 as for an oil change goes. The thing that separates this store was the customer service specifically Skye. ------------------------ Follow up, after I left the shop my battery died on me at a restaurant down the street, one of the guys came and jumped me, and said to drive it and it'd be fine. Long story short, car died again. I brought it back they tested it and said the battery was dead. I remembered one of the technician's saying they left the keys in it while on the rack (which obviously caused the battery to die). When I brought it back the owner was there, I explained what had happened, they ordered me a new battery and installed it at their cost. I was very frustrated to say the least but they certainly redeemed themselves. I would use them again, bc mistakes happen but what you do to correct said mistake makes the biggest difference.

My experience was delightful.

Not reliable service! Had the owner not noticed the oil drip behind my car it would have been bad! Gasket was pinched on filter and draining out. Technician left oily mess inside my car, even staining my mat!

Customer Service weighs a lot in any industry. At many establishments you are never offered anything. It was also nice to be able to go upstairs and either watch TV or get on the computer. Though I did neither the offer was nice. They also offered me a a beverage as well. The environment felt family oriented and pleasant. I will bring my vehicles back to this shop.

The staff here are super friendly and did an excellent job fixing my car. The manager is nice and explained everything to me. The name of the company goes with the employees here! I recommend them to anyone. Thanks again!

Over charge. To many add on charges

Great job in and out pretty fast. Thank you keep up the good work.

I had to bring car back after work was done to deal with a safety issue. After a $900 job, reason for bringing car in originally was not properly addressed either.